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سياسة الإلغاء و الاستبدال والإرجاع

dawoud watches always strives to meet all customer requests professionally, so we have a great customer base and provide cancellation, exchange and return methods as follows:

Order cancellation :

All clients can dawoud watches إلغاء طلباتهم عن طريق لوحة التحكم والضغط غلي زر “إلغاء الطلب” بجانب زر عرض  الطلب ثم كتابة البيانات المطلوبة وإرسال الطلب، سيأتي لفريق dawoud watches Your order will be reviewed and then approved and you will receive a notification of approval so that the status of the order changes to cancelled and by this we mean orders that have not been received or have not left the shipping company.

Return / replacement of the order :

The shop policy dawoud watches You rely on giving the best customer experience, so if you request a refund or replacement of a product, you can contact us through the methods available on the page Contact us You can contact the customer service team and tell them the order number and the reason for the return or replacement and your order will be worked on as soon as possible, orders are delivered in a wrapped state and make sure that there is no error in it and in case the product is damaged by the customer, the store has the right to take the necessary measures to ensure his rights.

A product can be returned / exchanged within 7 days of receipt of the product, provided that it is in good saleable condition and reviewed by specialists dawoud watches Then you will be informed about the possibility of returning or exchanging your order.

You are not entitled to return or exchange any of the following products :

Which have already been used or caused harm by you

Any products that are devoid of their serial number or have been tampered with

Non-returnable products, opened after delivery, or if mixed with other items after delivery