Cancellation, exchange and return policy

dawoud watches always strives to meet all customer requests professionally, so we have a great customer base and provide cancellation, exchange and return methods as follows:

Order cancellation :

All clients can dawoud watches Cancel their orders via the control panel and press the “Cancel Order " button next to the view Order button, then write the required data and send the request, the team will come dawoud watches Your order will be reviewed and then approved and you will receive a notification of approval so that the status of the order changes to cancelled and by this we mean orders that have not been received or have not left the shipping company.

Return / replacement of the order :

The shop policy dawoud watches You rely on giving the best customer experience, so if you request a refund or replacement of a product, you can contact us through the methods available on the page Contact us You can contact the customer service team and tell them the order number and the reason for the return or replacement and your order will be worked on as soon as possible, orders are delivered in a wrapped state and make sure that there is no error in it and in case the product is damaged by the customer, the store has the right to take the necessary measures to ensure his rights.

A product can be returned / exchanged within 7 days of receipt of the product, provided that it is in good saleable condition and reviewed by specialists dawoud watches Then you will be informed about the possibility of returning or exchanging your order.

You are not entitled to return or exchange any of the following products :

• Which have already been used or caused harm by you
• Any products that are devoid of their serial number or have been tampered with
• Non-returnable products, opened after delivery, or if mixed with other items after delivery

Dawoud watches are officially owned and registered under the name of Mohammed Abdul Hamid Ibrahim Dawood commercial registration and tax card No. 577493566 and are located in 3 branches within Damietta and New Damietta governorate, where Dawood watches sells all types of original watches. 

If you have any question please email us through the page Contact us.

Or through e-mail : info@dawoudwatches.com , Or through direct chat, or through the phone number : 01000613138.

Dawood watches, Damietta, Sorour square, tameats School Street, Damietta El matary, hyper El Amin Street، New Damietta, Al-Bashbishi Street

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