Terms and conditions

Introduction: we welcome you to our store, the following conditions are applied to all transactions made through the online store or applications that follow it and the following conditions are considered the basic reference for transactions on the store.
The purpose of the list of terms and conditions : 
The main goal is to take care of the rights of customers and their aspirations towards David watches while taking care of the rights of the online store and avoiding mistakes.
Terms of ages :
Dear customer, in order to properly access the site's services, you must be over the age of 18 in order to be allowed to place orders on the store.
Purchase orders :
Dawood watches store provides the store with products that are always available in stock and the ordering process takes place if there is sufficient availability of the product in stock and the store is committed in case of ordering a product and not available beyond our control, we will automatically refund the money to the customer as soon as possible.
The Dawood watches store has the right to refuse a purchase order for all reasons, whether by refusing or apologizing in the case of small and large quantities, and this is to see us that there is a defect, whether in the product information, price, or inaccurate information, which will harm the company.
 The products of David watches store are not intended for resale by traditional means of sale or through social media or e-commerce sites.the customer cannot sell in the name of the store or on your behalf and does not have the right to impersonate a representative or distributor of the store without obtaining official approval from the management of the locksmiths store.
When the order is confirmed on the order completion page, the purchase procedures are completed, and your order is placed in a status in progress, and therefore you have paid the full amount due, including VAT, shipping and delivery fees, whether by paying via Visa, MasterCard, or cash on delivery, depending on your choice during the purchase process.
In the event that the customer orders a product and does not receive it for reasons related to an error or defect in the product, the store bears responsibility in the event that there is already a defect or error in the products after reviewing them by specialists, in that case it bears the cost of shipping and sending other products to the customer, in the The store reserves rights.
Payment methods :
The price of the products and shipping fees are displayed in Egyptian pound and VAT is applied to all product prices and is displayed in detail during the completion of the order we accept the following payment methods :
  • Cash on delivery in Egyptian pound
  • Payment by Visa or Mastercard 
  • Payment by transfer to the organization's bank account
  • Payment by paypal account and through Visa and Mastercard
We do not share your payment data with any external entity and the customer retains full privacy of all his account data, the data entered during card payment must be the same as the data recorded by the card in order for it to be a safe and sound payment process.
Shipping and delivery policies :
The shipping service of David watches is provided within the Arab Republic of Egypt by Shipping companies for delivery Delivery is carried out within a maximum of 3-7 working days, taking into account delays, if there are many orders in the waiting list, David watches strives to meet all orders as soon as possible with excellent packaging and quality.
David watches are requested during the purchase process e-mail, mobile number, City, Region, street number, neighborhood and house, all this information helps us to reach you quickly and you are notified through mobile and Mail of the latest updates of your order.
The delivery fee inside Egypt is 30 EGP and shipping is free for all orders exceeding 500 EGP
In case there is an error in the contact data or the customer's address is unclear because it is outside the urban area or paved roads, the shipping company may contact the customer to receive the products from the nearest distribution office or warehouse available to the customer's location.
Shipping companies may also ask the customer in case of urgency to receive or unwillingness to wait for the shipping company representative to go to the nearest branch or warehouse for receipt.
Tracking shipments:
When your order is shipped you will receive a text message with an email informing you of the details To track your order, click on the link to show you the shipment tracking details through Aramex or the shipping company's Website button, then put the tracking number in the dedicated search place on the shipping company's website and you will get a complete and detailed schedule of the shipment movement until the moment you receive it and sign the receipt.
Cancellation, exchange and return policy
Dawood watches always strives to meet all customer requests professionally, so we have a great customer base and provide cancellation, exchange and return methods as follows:
Order cancellation :
All David watches customers can cancel their orders via the control panel and click on the “Cancel Order " button next to the order View button, then write the required data and send the order, the David watches team will come to your order and will be reviewed and then approved and you will receive a notification of approval to change the order status to canceled and by this we mean.
Return / replacement of the order :
The policy of David watches store is based on giving the best customer experience, so if you request a refund or replacement of a product, you can contact us through the methods available on the page Contact us You can contact the customer service team and tell them the order number and the reason for the return or replacement and your order will be worked on as soon as possible, orders are delivered in a wrapped state and make sure that there is no error in it and in case the product is damaged by the customer, the store has the right to take the necessary measures to ensure his rights.
A product can be returned / exchanged within 7 days of receipt of the product, provided that it is in good saleable condition and reviewed by David's watch specialists, after which you will be informed of the extent of the returnability of your order or replacement.
User ratings :
Your reviews of the products, including questions, comments and suggestions become our exclusive property, and once you share your comments or criticism with us on the site, you also grant us the right to use the name that you display directly related to the criticism, comment or any other content. You may not use a fake email address, pretend to be someone else, or attempt to mislead us or any third party as to the authenticity and reliability of any of the posts. We may remove or modify any of the posts.
Disclaimer statement :
Dawood Watch Store disclaims any and all warranties, either express or implied, for any merchandise displayed on our website. For your part, when you purchase from our store or any of its official channels on the communication sites or through your use of our website, you acknowledge that you are solely responsible for using it. However, this disclaimer does not apply to any product warranty provided by its manufacturer. This disclaimer forms an essential part of this agreement.
Limitation of liability :
These terms and conditions do not include anything intended to prejudice your rights under the laws of the Arab Republic of Egypt. Your use of the website or any of the services or products is at your own risk, and unless otherwise provided in these terms and conditions, you are solely responsible for losses that may arise from your use of the website or any of the services or products.
Additional terms and conditions :
Please check the terms and conditions regularly to keep abreast of all updates. Your continued use of the website constitutes your full acceptance of all changes to the terms and conditions.
Dawood watches store has the right to amend these terms and conditions at any time without notifying you with your commitment to this amendment.
We are committed, through our website or its accompanying applications, not to make transactions or provide any services or products to any of the countries sanctioned by the Office of foreign property control in compliance with the laws of the Arab Republic of Egypt.
In the event of invalidity or unenforceability of any of the provisions contained in these terms and conditions, this shall not affect the rest of the other terms and conditions, which shall remain in full force and effect.These terms and conditions have been prepared in Arabic and the English-speaking customer should translate these terms at his own risk and without the slightest responsibility from the store dawoud watches. In the event of any conflict between the Arabic text and the English translation made by the customer, the Arabic text is the reference and the basis for the terms and Conditions document. These terms and conditions are governed by the laws of Arab Republic of Egypt The courts shall Arab Republic of Egypt The city of Damietta has exclusive jurisdiction over it.
Dawoud watches are officially owned and registered under the name of Mohammed Abdul Hamid Ibrahim Dawood commercial registration and tax card No. 577493566 and are located in 3 branches within Damietta and New Damietta governorate, where Dawood watches sells all types of original watches. 
If you have any question please email us through the page Contact us.
Or through e-mail : info@dawoudwatches.com , Or through direct chat, or through the phone number : 01000613138.
Dawood watches, Damietta, Sorour square, tameats School Street, Damietta El matary, hyper El Amin Street، New Damietta, Al-Bashbishi Street
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